Many items ship Free between 3-5 days via US Mail with tracking.
Some items process & ship Free between 14-21 days with a USPS tracking number. Some items ship from Thailand, India, China, etc and can take 2 - 3 weeks. We monitor the shipping process and keep you updated and once the tracking number is assigned, we send that to you via email so you can also track it if you like.
If you have ordered several items, they may arrive at different times. If the item is in stock, we ship it out within 1-2 days via Priority Mail that can take 3-5 days to arrive with tracking. If the item states 14-21 days, that means it is coming from a manufacturers with have partnered with and will arrive separately. We will remind you of that when we mail out your stateside item. Again...we will be tracking all orders and keep you updated via email.
Each item has the shipping time noted in the description.
We ship within the US and Canada.
For your protection and ours, we verify all shipping addresses..if the address does not look complete we will email you for verification, so please supply your email address so we can quickly contact you.
We do not ship overnight.
If the jewelry you have ordered is too large or too small, please let us know within 48 hours of receipt. At that point we can offer one of these choices:
1. In the unlikely event that you received the wrong or damaged items, you can return the item in new and unworn condition, just as you received it in it's bag. We must receive the item back within 7 days. Once we have the item back and there are no issues with it, we will refund the purchase price less the shipping cost. We do not refund shipping and handling charges. Customer is responsible for return shipping and insurance costs.
2. If you would like to exchange it for something else in our shop we will be happy to do that once we have the original piece back with the same conditions applied as mentioned above in #1. If there is a price difference we will bill (or refund) you for the difference once we are ready to ship the new piece. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you must have your receipt of purchase. Please contact us via email at "email@example.com" and we will email you a return form.
Two Pink Flamingos
335 Maddock St
West Palm Beach FL 33405
Return items via a secure trackable service. Two Pink Flamingos does not accept any responsibility for return postage costs, nor for any items lost, stolen or damaged in transit. These responsibilities are those of the customers.
For questions about returns email us at firstname.lastname@example.org
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.